Table 3

Readability and overall technical quality of web pages

Type of pageNFlesch–Kincaid Grade Level Index* mean (95% CL)Overall technical quality* mean (95% CL)
All878.0 (7.3–8.7)7.1 (6.8–7.4)
 Retail647.5 (6.7–8.3)7.2 (7.0–7.3)
 Non-retail239.5 (8.1–10.8)6.9 (5.6–8.1)
  Organisation99.3 (7.4–11.2)5.4 (4.8–6.1)
  Educational68.8 (3.9–13.7)5.5 (2.6–8.4)
  News610.6 (8.2–12.9)10.8 (8.9–12.8)
  Government111.2 (N/A)5.0 (N/A)
  Sponsored link16.1 (N/A)6.0 (N/A)
  • *Indicates statistically significant mean difference for retail versus non-retail (Wilcoxon rank sum test p≤0.05).