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585 The art of building engaging heavy vehicle tool box talks
  1. Jerome Carslake1,2,
  2. Jennifer Rivera-Gonzalez1,2
  1. 1Monash University Accident Research Centre, Melbourne, Australia
  2. 2National Road Safety Partnership Program, Melbourne, Australia


Background To provide a safe work environment, safety needs to be front of mind. One of the best methods to achieve it is through regular and engaging safety conversations with workers, such that talking about and being safe is standard practice. In many sectors it is good practice to include Work Health Safety on the agenda of every meeting with workers and then to have deeper discussions centred on topics relevant to their day-today work. These deeper facilitated conversations are what are known as Tool Box Talks (TBT) and provide an opportunity to workers and managers to explore key risks, understand them, why they matter and how to mitigate them.

A major issue is that many organisations have developed their own TBT, not all of which are evidence-based and some may be sending the wrong safety message or not occurring at all. Many do not engage or facilitate drivers, or draw on adult learning approaches to transferring knowledge. Recognising this the National Road Safety Partnership Program (NRSPP) established its own series of TBT and recently commenced a Heavy Vehicle Safety Initiaitive funded project to develop 22 Heavy Vehicle Tool Box Talks (HVTBT).

Method The development of the HVTBT involved four stages including:

  1. Establishment of an industry working group and skills-based project team which:

    1. Established a Terms of Reference

    2. Agreed on the collaborative development process

    3. Selected 22 topics and industry working nominate to assist their development

  2. Content development which consisted of:

    1. Topics aligned into developmental thematic batches

    2. Draft fact sheet led by NRSPP’s Monash University Accident Research researcher

    3. Peer review of fact sheet

    4. Finalisation of fact sheet and package

    5. Graphic design by NRSPP’s Swinburne University Strategic Communications Interns

    6. Drivers interviewed for video featuring truck driver insights

    7. Finalisation by working group

  3. Promotion and release

    1. HVTBT branding and marketing strategy developed by Swinburne University Design Bureau

    2. HVTBT released monthly

  4. Evaluation.

Results The development of the HVTBT was separated into six thematic batches which includes:

  1. Driver impairment - distraction, fatigue, complacency and fatigue/distraction

  2. Operational – Pre-start checks, loading and fitness-for-duty

  3. Mental and physical wellbeing – RUOK, mental health, diet and fitness

  4. External factors – road conditions, third parties and environment

  5. Driver support – anger, journey management and empowerment

  6. Operational – maintenance, tyres, roller over and entry/exit

As part of the HVTBT packages the video is particularly powerful and features truck driver insights in relation to each topic interlinked with evidence-based statsics and research. Drivers enthusiastically embraced the opportunity as did their employers. What became clear was

  • there is no stereotypical type of truck driver

  • they all love and are passionate about their job

  • they want to get home safe

  • all of them are eager to learn, listen, share and be respected.

The development of marketing content is under development and will include a brand, promotional videos and 30s promotional marketing video for each TBT.

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